Technical Support
·
Vilnius, Kaunas
·
Hybrid
.NET Support Engineer
Join twoday’s newly built Technical Support team in Vilnius! We’re looking for a service-minded Support Engineers to deliver fast, friendly, and effective help across a broad software portfolio.
twoday is the premier digital transformation partner in Northern Europe with a global presence. With approximately 3,000 technologists, we collaborate with the most admired private and public sector organizations to deliver cutting-edge digital solutions. Our deep industry expertise includes Data & AI, software engineering, digital experiences and business applications. Operating across the Nordics and Lithuania, our team generated a revenue of 280 million euros in 2023. Serving over 8,000 customers, facilitating their digital transformation journeys.
Technology stack:
- Modern: .NET 8+, Azure Services (App Service, Functions, Cosmos DB, SQL Server, Redis), Blazor, React, YAML pipelines
- Legacy: .NET Framework 4.6+, MVC, Razor, JavaScript, SQL Server, Elastic Search, on-prem hosting
In this role you will:
- Troubleshoot and resolve software issues across modern and legacy .NET applications;
- Take ownership of ticket prioritization, resolution, and escalation;
- Handle various support tasks;
- Work closely with customers to clarify, estimate, and solve technical problems;
- Collaborate with our engineers in Denmark when needed.
What we do expect:
- At least 3 years of experience with .NET/C# development or application support;
- Broad knowledge of Microsoft technologies;
- Experience in application troubleshooting and support;
- Familiarity with both Azure and on-premise environments;
- Fluent English communication skills (written and spoken);
- A proactive, structured, and customer-oriented mindset.
What you should expect:
- Committees: from the conferences we attend to ideas like workplace design - you’ll have the chance to create an organisation you dream to work in by joining 1 of 10 our committees.
- Investments: the company belongs to us - the employees. We have all opportunities to invest in the twoday Group under the same conditions as CVC investment fund.
- Healthcare: health insurance and mental & emotional support from third-party consultants.
- Pension accumulation: the state encourages participation in pension accumulation programs by applying tax benefits.
- Flextime: flexible working hours, flexible work from home policy, office workplace and free parking.
- Leisure together: excursions, team buildings, pizza Fridays, techie club, sports training or board games nights. We also have a sauna!
- Gross salary: 3500 - 5000 EUR. Your salary is based on your competence and experience.
- Department
- Technical Support
- Locations
- Vilnius, Kaunas
- Remote status
- Hybrid