We are built a bit differently. No matter that we are an international community of ~3000 techies, there’s no corporate culture or worn up hierarchy. We trust people. In Lithuania we don’t have managers and no one is telling you what to do. We have coaches who are guiding, mentoring and supporting. We don’t follow other examples. We create new ones. For people.

Technology stack:

IT Maintenance (SQL, Linux).

In this role, you will:

• Act as the primary point of contact for customers, addressing their technical issues and service requests related to eBS (enterprise Business System).
• Provide timely and effective solutions or escalate issues when needed to ensure customer satisfaction.
• Diagnose, troubleshoot, and resolve basic technical issues, particularly those related to system functionality and configuration.
• Maintain a strong knowledge of company products, systems, and service offerings.
• Identify recurring issues and propose improvements for troubleshooting or service delivery processes.
• Operate entirely in Finnish, providing clear, professional communication in both written and spoken form.
• Share your expertise with colleagues while also learning from their experiences.

What do we expect?

• Familiarity with Linux and SQL.
• Eagerness to learn and grow within the ICT field.
• Ability to analyze issues and propose straightforward solutions.
• Good written and verbal English.
• Good written and verbal Finnish skills would be a plus.

What should you expect?

• Committees: from the conferences we attend to ideas like workplace design - you’ll have the chance to create an organisation you dream to work in by joining 1 of 10 our committees.
• Investments: the company belongs to us - the employees. We have all opportunities to invest in the twoday Group under the same conditions as CVC investment fund.
• Healthcare: health insurance and mental & emotional support from third-party consultants.
• Pension accumulation: the state encourages participation in pension accumulation programs by applying tax benefits.
• Flextime: flexible working hours, flexible work from home policy, office workplace and free parking.
• Leisure together: excursions, team buildings, pizza Fridays, techie club, sports training or board games nights. We also have a sauna!
• Gross salary: 1300 - 2500 EUR. Your salary is based on your competence and experience.